Privacy Policy

Thailand Insurance Guide is an AI-powered insurance comparison platform operating in Thailand. We act as an independent broker and technology platform, connecting users with licensed Thai insurance providers. We are committed to protecting your personal data in accordance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562.

We collect the following categories of personal data: • Contact information (name, email, phone number) • Demographic data (age, gender, nationality, location) • Insurance preferences (coverage type, budget, visa type) • Health information (only when required for quote processing) • Usage data (pages visited, assessment responses, chat interactions) • Device and technical data (IP address, browser type, cookies)

Your personal data is used to: • Match you with appropriate insurance plans using our AI system • Generate and deliver insurance quotes from our partner insurers • Connect you with licensed Thai insurance brokers • Improve our platform and AI matching accuracy • Send relevant insurance information and updates (with your consent) • Comply with legal obligations

We share your data only with: • Licensed Thai insurance partners (Allianz Ayudhya, AXA, April, LMG, LUMA, Pacific Cross) — only when you request a quote • Technology service providers who process data on our behalf • Regulatory authorities when required by law We never sell your personal data to third parties.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Quote data is retained for 3 years. Account data is retained while your account is active. You may request deletion at any time.

Under Thailand's PDPA, you have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your data • Withdraw consent at any time • Object to processing • Data portability To exercise these rights, contact us at: privacy@thailandinsuranceguide.com

We use essential cookies for site functionality, analytics cookies (Google Analytics) with your consent, and preference cookies to remember your language and theme choices. You can manage cookie preferences through your browser settings.

We implement industry-standard security measures including AES-256 encryption, HTTPS/TLS, access controls, and regular security audits to protect your personal data.

For privacy-related inquiries: Email: privacy@thailandinsuranceguide.com Phone: +66 93 156 5006 Address: Bangkok, Thailand